Cancellation & Refund Policy

At LabCare Enterprises, we supply hospital and laboratory consumables through offline orders

Order Placement & Payment:
Customers place orders offline via phone or email. Invoices are generated in our system and payments can be made securely online via Razorpay through the customer portal.

Order Cancellation:

• Before Dispatch: Orders can be cancelled only before the products are dispatched from our warehouse.
• Request Method: Cancellation requests should be sent via phone or email to our customer support team.
• Processing Time: Confirmed within 2 business days.

Delivery Timeline:

• Orders processed within 1–2 business days.
• Delivered within 5–10 business days, depending on location.

Refund Policy:

• Eligible Refunds: Duplicate payments or payment errors exceeding invoice amounts.
• Processed within 7 business days via original payment method.
• Non-refundable once invoices are marked paid and products dispatched. Partial cancellations are not allowed.

Contact for Refunds/Discrepancies:
Email: labcareenterprises@gmail.com
Phone: 9985877766 / 8074498454 / 9396976982