Terms and Conditions
Effective Date: october 26, 2025
Welcome to LabCare Enterprises. These Terms and Conditions (“Terms”) govern your use of our website https://labcareenterprises.com (“Website”) and any related services offered through it. By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of our Website and services.
1. Use of the Website
You agree to use our Website in compliance with all applicable laws and regulations. You must not:
Use the Website for fraudulent or unlawful purposes.
Interfere with or disrupt the Website or its systems.
Misuse any information or services available through the Website.
LabCare Enterprises reserves the right to suspend or terminate access if any misuse or violation is detected.
2. Products and Services
LabCare Enterprises supplies hospital laboratory consumables and related items.
We strive to ensure all information on our Website is accurate and up-to-date; however, product descriptions, availability, images, or prices may change without prior notice.
We reserve the right to discontinue or modify any product or service at our discretion.
3. Orders, Invoices, and Payments
When placing an order or making a payment, you agree to provide accurate and complete details.
All payments for invoices or product orders are processed securely via our authorized payment partners PhonePe and Razorpay.
Payment information is handled securely by these gateways; LabCare Enterprises does not store any credit/debit card details.
Once payment is successful, you will receive confirmation via email or invoice portal.
We reserve the right to refuse or cancel any order if errors occur in product information, pricing, or payment verification.
4. Refunds and Cancellations
Refunds, if applicable, are processed in accordance with our business policy and applicable law.
Refund Request Time: 7 days from the date of transaction.
Refund Processing Time: 10 business days after approval.
Return Request Time: 7 days after product receipt (for applicable items).
Refunds will be credited to the original payment source.
For refund or return inquiries, please contact us at labcareenterprises@gmail.com with your invoice or order details.
5. Shipping and Delivery
Orders are shipped within 2–7 business days depending on product availability and delivery location.
Shipping timelines may vary based on logistics partners or unforeseen delays.
Customers will be informed in case of any significant delay.
6. Portal and Online Payments
Our customer portal allows registered users to view due invoices and make payments directly online.
All online payments are securely processed through PhonePe or Razorpay, compliant with RBI and PCI-DSS data security standards.
LabCare Enterprises will never request your banking password, OTP, or CVV.
7. Intellectual Property
All materials on this Website — including text, logos, images, and graphics — are the property of LabCare Enterprises.
You may not copy, reproduce, modify, or distribute any content without prior written consent.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and safeguard your personal and payment data.
9. Limitation of Liability
LabCare Enterprises shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
Use or inability to use the Website or its services.
Errors or omissions in Website content.
Any unauthorized access or alteration of your transmissions or data.
10. Indemnification
You agree to indemnify and hold LabCare Enterprises, its employees, and affiliates harmless against any losses, claims, or damages resulting from your misuse of the Website, violation of these Terms, or infringement of third-party rights.
11. Governing Law
These Terms are governed by the laws of India.
Any disputes arising under these Terms will fall under the jurisdiction of the competent courts in Hyderabad, Telangana.
12. Blog Content Disclaimer
Our Website may contain blog posts or articles for educational or informational purposes.
The information is not intended as medical advice.
Users should consult qualified healthcare professionals before using any product for medical applications.
All blog content remains the intellectual property of LabCare Enterprises.
13. Updates to These Terms
LabCare Enterprises reserves the right to modify or update these Terms at any time. Updated versions will be posted on this page with a revised effective date.
Continued use of the Website after any update constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
LabCare Enterprises
📧 Email: labcareenterprises@gmail.com
📞 Phone: 9985877766
📍 Address: Hyderabad, Telangana, India
